Mexico City launches “Citizen Government Zócalo”, public hearings for direct community access

Mayor Clara Brugada launched the first public hearing under the initiative “Citizen Government Zócalo,” which aims to directly address the concerns of Mexico City residents and channel their demands to various government departments.

Accompanied by her Legal Cabinet, Brugada announced that this democratic exercise would take place every Tuesday at 8:00 AM in the city’s central square.

“We will treat everyone equally here. There will be no favoritism. Whether you are a businessperson, a homemaker, or a merchant, everyone will wait their turn to speak with the Mayor. In this public space, we are all on equal ground,” she emphasized.

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Brugada mentioned that issues being addressed include water supply, security, citizen participation, tourism, housing, and urban services. She highlighted her team’s dedication to public service: “I invited them to govern with me because I know their commitment to the people.”

She also clarified that this initiative ensures accountability: “No one will be able to avoid responsibility. People can come to me directly if they feel they weren’t properly heard.”

Recalling her decades-long activism in Mexico City, Brugada shared her deep connection with the Zócalo, having visited it thousands of times over 40 years for various causes.

During the first session, the government assisted over 900 people and addressed 278 requests related to water supply, support for indigenous communities, legal issues, and other public services.

Government Closer to the People

Brugada announced that starting Thursday, a “House by House” program will begin in Cuauhtémoc. She and her team will visit neighborhoods, personally asking residents about their needs. This initiative will ensure “ongoing engagement,” as she plans to dedicate at least two weekly mornings to directly meeting with citizens.

She also plans to establish a “Popular Council,” where social and community organizations can present their proposals and concerns.

“When people mobilize, it’s because they feel unheard or that their problems aren’t being solved. As a government born out of the popular vote, we need to act before that happens,” Brugada stated.

Lastly, she announced that the Social Prosecutor’s Office will be transformed into a Public Defender’s Office, offering permanent legal advice across the capital with a dedicated team of attorneys.